Frequently Asked Questions

Answers to common questions.

Shipping

Q: When will my magazine/book arrive?
A: All international items are expected to take up to 10 days.
All domestic items within New Zealand will arrive in 2–5 days.

Subscriptions

Q: How do I renew my subscription?
A: Online renewals are available. Please have your subscriber number handy, and click here. If you experience any problems please email This email address is being protected from spambots. You need JavaScript enabled to view it. , phone 0800 782-436 or +64 9 913 9211 if calling from outside New Zealand. Alternatively, fill out your renewal slip and post with cheque or credit card details to Mana, PO Box 91111, Victoria Street West, Auckland 1142.

Q: When is my subscription going to expire?
A: You can check online by clicking here. If you have further enquiries please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.  with your full name and subscription number, or phone 0800 782-436 or +64 9 913 9211 if calling from outside New Zealand.

Q: Do you ship to my country?
A: Yes, we ship anywhere you can post a letter.

Q: How many issues are there in one, two and three year subscriptions?
A: Mana is published bi-monthly. One year is six issues, two years 12 issues, three years 18 issues. The more the merrier.

Q: What is the price of a New Zealand / Australia / Rest of World subscription?
A: All subscription prices are the same. Shipping will vary depending on your shipping destination, and will be automatically calculated on checkout.

Q: How do I make a gift subscription?
A: Simply purchase a new subscription in the store and make sure the shipping address is made out with the receiver's details.

Q: How do I change my address?
A: You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.  with your full name and subscription number, or phone 0800 782-436 or +64 9 913 9211 if calling from outside New Zealand.

Q: How do I find out my subscription number?
A: You can find it on the flysheet that is posted with your magazine:

Mana subs-graphic

Back Issues

Q: What back issues are available?
A: All available back issues are listed in the store. If it is not there, then it is out of print.

General 

Q: What is your physical address?
A: First Floor, BDO Building, 29 Northcroft St, Takapuna, Auckland 0622, New Zealand

Q: How can I write a letter to the editor?
A: Email This email address is being protected from spambots. You need JavaScript enabled to view it. or post a letter to The Editor, Mana, PO Box 91111, Victoria Street West, Auckland 1142.

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